Privacy Policy


Last Updated On: February 25, 2025
This Privacy Policy describes how Epiveris (“Epiveris”, “we”, “us”, or “our”) collects, uses, and discloses information when you use Epiveris.com (“the Site”). It applies to all visitors and users of the Site, regardless of their location. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

1. Information We Collect

1.1 Personal Data. We may collect certain personal information from you, such as your name, email address, contact information, and other information you provide to us voluntarily when you interact with the Site.

1. Automatically Collected Data. When you visit the Site, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed. We may also collect information about your usage patterns on the Site through cookies, web beacons, and similar technologies.

   1. Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Site.

   2. Web Beacons. Pages of the Site and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Epiveris, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

   3. Flash Cookies. Certain features of the Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on the Site. Flash cookies are not managed by the same browser settings as are used for browser cookies.

1. Use of Information

 

1. Personal Data: We may use your personal information to: (a) Verify your eligibility for an Account; (b) Provide and improve the Site's functionality and user experience; (c) Respond to your inquiries and provide customer support; (d) Send you administrative information, such as updates, notifications, and security alerts; (e) Send you marketing communications, subject to your consent where required by applicable laws; and (f) For any other purpose with your consent.

2. Automatically Collected Data: We may use automatically collected information for various purposes, including: (a) Analyzing trends and statistics to improve the Site's performance and functionality; (b) Customizing your experience on the Site and delivering relevant content; (c) Detecting and preventing fraudulent or unauthorized activities; (d) Generating aggregate, non-identifiable information for research and analytical purposes; and (e) For any other purpose with your consent.

1. Data Sharing and Disclosure

   1. Service Providers. We may share your information with third-party service providers who help us in operating the Site, such as hosting providers, analytics providers, and payment processors. These service providers are contractually bound to process your information only as instructed by us and in compliance with this Privacy Policy.

   2. Legal Compliance. We may disclose your information when required by law, regulation, legal process, or governmental request. We may also disclose your information to enforce our policies or protect our rights, privacy, safety, or property, or the rights, privacy, safety, or property of others.

   3. Business Transfers. If we undergo a merger, acquisition, or any form of sale or transfer of some or all of our assets, your information may be transferred as part of that transaction. We will take reasonable steps to ensure the confidentiality of your information is maintained in such transactions.

1. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

1. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction. We will take appropriate measures to ensure that any international transfers of your information comply with applicable data protection laws. By using the Site, you consent to the transfer of your information to countries outside your jurisdiction.

1. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

1. Your Rights - For Users in the EU, EEA, and Switzerland

   1. Right to Access. You have the right to request access to the personal data we hold about you.

   2. Right to Rectification. You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

   3. Right to Erasure. You have the right to request deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

   4. Right to Restriction of Processing. You have the right to request the restriction of processing of your personal data under certain circumstances, such as when you contest the accuracy of the data or when the processing is unlawful.

   5. Right to Object. You have the right to object to the processing of your personal data in certain situations, including direct marketing[GS1] .

2. Your Rights – All Users

   1. Right to Request Access.   You can ask us what information we hold about you and check that we are complying with the laws that apply to the way we use your information. We will not charge you a fee for this, unless you ask for excessive information or you repeatedly contact us, or you do not have a proper reason to contact us. If you make repeat requests or we do not believe you have a proper reason for asking us, we might refuse your request. We might ask you for more information about yourself so that we can make sure you are who you say you are before providing you with any information.

   2. Right to Request Correction. You can ask us what information we hold about you and check that we are complying with the laws that apply to the way we use your information. We will not charge you a fee for this, unless you ask for excessive information or you repeatedly contact us, or you do not have a proper reason to contact us. If you make repeat requests or we do not believe you have a proper reason for asking us, we might refuse your request. We might ask you for more information about yourself so that we can make sure you are who you say you are before providing you with any information.

   3. Right to Request Deletion. You have the right to ask us to delete your information in the following situations: (1) if we no longer need your information for the purpose that we collected it; (2) if we asked you for consent to use your information, but you want to withdraw that consent; (3) if you object to our use of your personal information and there is no legitimate business interest for us to keep using it; (4) where we are using your information against the law; (5) where there is a legal obligation that means your information has to be erased. We are not always obligated to delete your information when you request it, but if we do not think we need to delete your information we will tell you why. If we are obligated to delete your information and we have provided that information to someone else, we will, where possible, ask them to delete the information.

   4. Right to Object to or Restrict Processing. You have the right to object to us processing your information where we are processing your personal data for reasons of our legitimate interests and that processing is now causing you harm or you believe it is unlawful. When we receive any objection to processing on these grounds, we will generally restrict access to the information you have contacted us about while we assess whether our legitimate interests are lawful and override your objection. If we can demonstrate that our lawful reasons override your objection or that we need to keep your information for legal claims, we are allowed to continue to process your personal information. Otherwise, we will either restrict processing of your information or stop processing it altogether.

   5. Right to Transfer of Your Information. Where you have provided information to us with your consent, you have the right to request that we provide your information to you, or to someone else, in a commonly used electronic form. We will not charge you for the transfer of your information unless your request is excessive. Also, we have to protect other people’s personal information, which means that we may have to remove some information before transferring your information.

   6. Right to Withdraw Consent. If we have asked you for your consent to process particular items of your personal information, you are entitled to withdraw that consent at any time. If you wish to do so, please send an email to info@epiveris.com explaining what information you are referring to. We will stop processing this particular personal information as soon as possible after receiving your withdrawal. You will not be penalized in any way for withdrawing consent to any processing of your personal information. [Alternatively, if you would like to unsubscribe from one of our email lists, you can simply go to the “unsubscribe” link in the footer of any email to remove yourself from our list or visit your Account Settings page.

3. Changes to Our Privacy Policy

Epiveris may, in its sole discretion, modify or update this Privacy Policy from time to time, and so you should review this page periodically. When we change the Privacy Policy in a material manner, we will update the ‘last updated’ date at the top of this page. We encourage you to review the Privacy Policy whenever you access or use the Site to stay informed about our information practices and the ways you can help protect your privacy. If you continue to use the Site after Privacy Policy changes go into effect, you consent to the revised policy.